10:48
Smit Kamli
Telecommunication Mobile Number Portability (MNP)
1. How to use Mobile Number Portability (MNP) service?
To change your mobile Operator SMS PORT <Your Mobile Number> to 1900. For example PORT 9912345678. You’ll receive a confirmation message with a Unique Porting Code (UPC). After getting the UPC visit Operator’s customer service center, fill up the Common Application Form (CAF) with UPC and apply for the MNP service. Remember that the Unique Porting Code has an Expiry time of 48 hours, so don’t be late after getting this.
2. How much time will consume to switch the operator?
The maximum time for porting would become seven working days except in Jammu and Kashmir, Assam and North East service areas, wherein it would be 15 working days. According to the Rajan Mathews, director general of Cellular Operators Association of India, the maximum waiting period for porting would be seven working days. However the numbers of the customers will remain out of service just for two hours.
3. What will be the total cost of switching the operator?
You’ll have to pay Rs19 as porting charges. However, you may get some attractive offers such as free talk time, Free GPRS, Free SMS etc. by your new operator.
4. How many times I can switch the operator?
Once you change your Operator, you have to stuck to it for at least 90 days, so be careful and do choose with care. After 90 days you can shift to another operator. Thus, I can say after every 90 days you can shift to a new operator.
5. Can I switch to GSM operator from CDMA operator and vice versa?
Yes, You can. I suppose this is the most interesting feature we’ve got from MNP.
6. Is MNP service available for Post Paid users?
Yes, if your all dues are cleared.
7. Can MNP service would go for Inter-circle?
No, you can use MNP services only on your region. Inter circle Portability is not allowed yet, It means if you’re in Delhi, you’re a Delhi subscriber and you can not subscribe to other state. But in near future I am still hoping that MNP service would go for inter circle.
8. Do I get a new Subscriber Identity Module (SIM) card from my new Operator?
Yes, you’ll get a new SIM card.
9. Can I forward my account balance to one Operator to another Operator?
Each Operator provides different talk plans, Value Added Services (VAS) etc. so, you cannot forward your current mobile account balance to your new operator.
10. Do I need to reverify my identity proof and other documents?
Yes, you have to resubmit your identity verification when you fill up the Common Application Form (CAF). Also, you cannot transfer the ownership of your SIM card.
11. Can I withdraw my Porting Request?
Yes, you can withdraw your porting request within 24 hour of its submission to the recipient. However, porting charges shall not be refundable.
12. Is there any Helpline number that offers all relevant information on the processes and procedures of availing MNP?
Yes, Mobile Operators have started their Toll-Free MNP Helpline numbers.
Tata Docomo: 1800-266-0000 Learn More
Idea Cellular: 1800-270-0000
Vodafone Essar: 1800-1234567
Airtel: 1800-103-1111
Aircel: 98020-98020
BSNL: 1800-180-1503
Mobile Number Portability: Advantages
Ability to choose better network with the same number. It’s like if you’re not satisfied with your current operator, switch to new operator. Hence it will improve quality of service.
Keep the same mobile number for lifetime. Now in India new mobile numbers are starting from 7 and 8. For example: +91-7735467890. After MNP service you don’t need to buy a new SIM card with new mobile number starting from 6 or may be 5.
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